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  1. Solutions
  2. Kofax Mobile Capture

Real-time mobile engagement

With Kofax Mobile Capture™, patented image processing and on-device optical character recognition (OCR) technologies automatically capture, extract and validate content from paper documents. Eliminate the need to enter information manually and provide your customers with a fast, frictionless experience.
 

Better engage and support customers

Leverage a single platform

Promote customer self-service

Support multiple points of customer engagement and deliver more services via your customers’ preferred channel. Enable right-channeling capabilities with full analytics to optimize the customer experience.

Solve issues at any stage of the process with single-platform control. Extend the capabilities to new customer engagement applications such as customer onboarding, bill pay and mortgage origination.

Empower customers to interact with your businesses systems by adding powerful data extraction and interactive validation software into your mobile apps.

Why Customers Choose Mobile Capture

Empowers customers with real-time data and communication

Provides actionable insights into mobile capture performance

Reduces time-to-market by extending to new use cases

Increase customer satisfaction with transactional communication. Support multiple points of real-time engagement and deliver more services via customers’ preferred channels.

Gain insight into user, device and document performance. Implement usability improvements to optimize the customer experience and enable right-channeling capabilities.

Build and deploy mobile capture solutions from the same platform. Repurpose applications into intellectual property, reducing time to market, improving process performance and capturing better data.

How Mobile Capture can help

Enhanced customer experience

Real-time capture via self service

Advanced analytics and insights

Employ mobile ID capture, verification and facial recognition capabilities and 100% automated advanced forensic technology to ensure process integrity and a smooth user experience.

Promote self-service to simplify and accelerate transactions. Customers simply point, click and confirm and the data contained within documents is automatically entered.

Identify performance spikes, drop-offs, bottlenecks, document costs and other metrics via real-time dashboards to quickly make improvements.

Patented, advanced image perfection

Multichannel engagement

Customer-facing mobile experiences

Turn mobile phones into advanced information-capture devices, ensuring the best images.  Technology runs native on the device overcoming challenges for lighting, blur, background and document size.

Extend any app or process beyond mobile to additional customer engagement channels like portals, web, email, fax, print streams, scanners and MFDs.

Deliver user-focused mobile experiences via an app or industry-standard HTML5 that captures and understands content while orchestrating the end-to-end user experience and process.